Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with Cherished Haven.
Order Processing
Orders are generally processed within 1–3 business days after payment is successfully completed.
Processing times may be longer during holidays, promotions, high-volume periods, or unexpected fulfillment delays.
Delivery Times
Estimated delivery times will be shown at checkout when available.
Delivery times may vary depending on the destination, shipping carrier, customs processing, seasonal demand, and local delivery conditions.
Estimated delivery dates are not guaranteed unless specifically stated.
Tracking
When tracking is available, customers will receive tracking information after the order has shipped.
Please allow time for the carrier's tracking system to update.
Incorrect Addresses
Customers are responsible for entering a complete and accurate shipping address.
If you notice an error, please contact us immediately at support@cherishedhaven.store.
We cannot guarantee that an address can be changed after an order has entered fulfillment or has shipped.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us and we will assist you in reviewing the shipment.
International Orders
International shipping availability will be shown at checkout.
Customers may be responsible for customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country unless otherwise stated during checkout.
Multiple Shipments
Some orders may arrive in separate packages depending on fulfillment location or product availability.
Contact
Email: support@cherishedhaven.store
Phone: +1 575-331-9871